TMAC, a mobile solutions specialist based in Ipswich, enhances Focus Group’s mobile proposition, enabling the delivery of integrated communication solutions.
Contact Systems, a cloud-based contact centre as a service (CCaaS) provider, further bolsters the group’s customer experience offering. This partnership will enable the delivery of seamless omnichannel customer engagement solutions, enhancing customers’ ability to deliver outstanding service and build brand loyalty.
Prism, a managed service provider, brings additional expertise in IT and cybersecurity, particularly in the financial services market, complementing Focus Group’s existing managed services offering.
These three strategic acquisitions reflect Focus Group’s commitment to broadening its capabilities and providing innovative solutions to its customers. The company now serves around 30,000 businesses across the UK, offering a comprehensive range of technology solutions in communications, cloud IT services, cybersecurity, connectivity, mobile and energy.
