At a time when the delivery of public services is under renewed pressure and scrutiny, with public spending being kept under tight control, the impact of inflation has seen workers take strike action over pay. To balance the needs of public sector employers and employees, one major area of opportunity is to refocus on the wide-ranging benefits that can emerge from tech-led innovation, says Chris Hornung, Managing Director for Public Sector at the field service management software specialist.
“Public sector organisations that look for new methods and solutions that prioritise efficiency, productivity and performance can more effectively balance budgetary constraints with the need to deliver better services at scale,” Hornung says, adding that the result will be a “more resilient, agile, and future-proofed service landscape”.
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